Delete your account
You can delete your VolleyTeam account yourself in the app at any time. No access to the app? Email us and we delete it for you.
On iPhone or iPad
Deleting is confirmed with the same code you sign in with, so you need access to your email.
- Open VolleyTeam and go to the Me tab.
- Under Account, tap Delete account.
- Check what is deleted and what your team keeps, then tap Continue.
- Enter the code we email you to confirm.
On Mac
- Open VolleyTeam and choose VolleyTeam > Settings… (⌘,).
- In the Account tab, click Delete account….
- Check what is deleted, click Continue and enter the code we email you.
If you are the only coach
A team needs a coach. If you are the only coach of a team, choose a new coach from your active members or delete the team first; the app guides you through both. If you administer your club and want to close the whole club with all its teams, email us.
What is deleted
- Your sign in: your email address can no longer sign in
- Every signed in device, push notification registration and access token
- Your team memberships and your responses to upcoming events
- Your name, photo and profile
- Your self ratings and notes, Squad Cards, Squad Tokens and rewards
What your team keeps
So that your team's history still adds up, past attendance, results, scouting data and fines stay with the team, shown as Former player, without your name, email address or photo. Open fines are shown before you delete; deleting does not settle them.
Without the app
Email office@eimerreis.de from the email address of your account with the subject "Delete my account". If you write from another address, we ask you to confirm from the account address first, so nobody else can delete your account. We delete the account as described above within one month and confirm by email.
You can also use this way to request the deletion of further personal data. See the privacy policy for your rights.